SaaS - Construction & Manufacturing
AI-Assisted Project Intake Platform for Design Software Company
Designing workflow enhancements for creative professionals, balancing AI improvements and creative authorship
Hi, I'm Marc
UX Specialist, Consultant, Mentor
With over 10 years of experience, I transform complex business challenges into intuitive user experiences. My career spans startups, agencies, and global companies like AWS, specializing in strategic ideation and deep customer research to create solutions that connect with users.
Professional Expertise
I've designed solutions for education, healthcare, finance, retail, media, travel and hospitality, and manufacturing clients across the US, Canada, Latin America, and Europe. At AWS for over four years, I created enterprise-level experiences while mentoring designers and speaking at industry events.
Personal Canvas
Beyond design, I'm a father, husband, athlete, and Denver Nuggets fan who finds inspiration in nature, music, and board games—bringing creativity and empathy to every design challenge. And humor.
Case Studies
Telecommunications
AI-Powered SMB Billing Portal for Major Telecommunications Company
Creating an AI-enhanced consolidated billing experience for highly diverse set of SMB customers
Financial Services & Insurance
Behavior Change Rewards Platform for Healthcare Insurance Company
Designing to encourage health insurance members to take preventive care measures and adhere to medication regiments
SaaS - Financial Services
Unified Event Response Platform for Insurance Analytics Company
Consolidating multiple SaaS apps to facilitate processes for insurance analysts
Work Experience
Senior Design Architect / Innovation Specialist
AWS
2020 - present
Lead UX Designer
Aetna/CVS
2019 - 2020
UX Designer
SpatialKey
2017 - 2019
UX Specialist
Universal Mind
2015 - 2017
UX Designer
bulb
2013 - 2015
Tools
Code Editor
Phoenix Code
For when I do need to get my hands dirty in code, as long as it's frontend-focused.
Screen Capture
Cleanshot
Screenshots, recordings, annotations, and text recognition with this tool have all come in handy many times.
Creative Tools
Creative Cloud
From photo retouching to video or sound editing to light illustration or icon work, I still revisit my Creative Cloud tools
UI Design
Sketch
For editing older projects, revisiting legacy designs, I can still feel at home here.